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Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back.


There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@elbowgrease.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@elbowgrease.com
and send your item to:

Elbowgrease ATTN: EXCHANGES
214 W. 39th Street Suite #707 
New York, NY 10018
United States of America 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

Elbowgrease ATTN: RETURNS
214 W. 39th Street Suite #707 
New York, NY 10018
United States of America

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Back to FAQs

 

Elbowgrease Sizing Chart - ALL SIZES US - IMPERIAL SYSTEM

TOPS

 SIZE  XS S M L XL XXL
IT 44 46 48 50 52 54
UK 34 36 38 40 42 44
US 34 36 38 40 42 44
CHEST 32-34" 34-36" 38-40" 42-44" 46-48" 50-52"


BOTTOMS

SIZE
XS
S
M
L
XL
XXL
IT 44 46 48 50 52 54
UK 30 32 34 36 38 40
US 30 32 34 36 38 40
WAIST 26-28" 28-30" 32-34" 36-38" 40-42" 44-46"
INSEAM 28" 29" 30" 31" 32" 33:

How to order the correct size:
From the chart order the size letter that corresponds to the range that includes your actual body measurement in inches
How to measure:
Chest: With arms relaxed at sides, measure around the body at the fullest part the chest, keeping the tape parallel to the floor.
Waist: With feet together, measure around the fullest part of your waist at the hip level, keeping the tape parallel to the floor.
Inseam: With feet slightly apart measure vertically from the top side of the leg down to the ankle bone.




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